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Well it’s that time of year again where technicians are taking they're portable extraction machines out of there van to find they have a frozen pump. With a pump head frozen the pump motor will stall resulting in it trying to compensate by drawing as much amperage out of the socket as it can achieve.

If you are unlucky and the fuse doesn’t blow, it is very likely that your pump will be permanently damaged with the motor winding failing. This is not the case with an EMV machine as it is fitted with an industry first system curing this potential problem.

In the event that your EMV machine pump is frozen we have designed an automatic inbuilt pump freeze protection circuit. The EMV pump freeze protection circuit will monitor your pump and ensure that the pump is disabled before any damage can occur. Once you have thawed your pump out you can reset this circuit and start working.

Instructions on how to reset your frozen pump can be found on page 7 of your EMV manual.

In the event that you have not got your manual to hand, we have made a video showing how simple it is to thaw out and reset the freeze protection circuit on your EMV machine.

Wow! what a weekend, first of all we want to say a HUGE congratulations to Neil Kelloway of Barnsley Carpet and Upholstery Cleaning who won the competition and is now a proud owner of a state of the art EMV machine, well done!

Our EMV give away competition was a great success with over 550 entrants taking part. As publicised you could gain a maximum of 3 entries into the competition. An extra entry was entered for each entrant that liked or shared the competition post. We happy to say that the winning ticket was allocated to an entrants Facebook like. The competition was administered by Megan and Mark of Mark Radford Design and all entries were correlated and audited by an independent third party. Thanks Megan and Mark for a superb job.

Thanks to everyone at the WCP and the NCCA - National Carpet Cleaners Association that helped organise and put together a fantastic show, it was a huge success and we had such an amazing time. We’d also like thank the NCCA for arranging the lovely meal beforehand.

Most importantly we’d finally like to thank everyone that took the time to come and visit our stand, we caught up with a lot of long-term clients and friends as well has having an overwhelming amount of new faces showing such genuine interest in us as a company and our equipment.

We look forward to all the new relationships we’ve made and next year’s show!

Well done everyone!

 What are the benefits in selling protector to your clients?

Fibrerite Pro Advanced polymer carpet protector against both water and oil based stains, naturally 100% air cures. Quick drying and stable against UV degradation. Fibrerite Pro carpet protector is a highly concentrated formula based on the same UV stable polymer chemical technology used in the ready to use Fibrerite product. Fibrerite Pro is a water based system.

Fibrerite can be applied directly onto a wet or dry carpet. The active ingredients will give maximum protection against water and oil based stains. Unlike other protectors the quick drying properties of Fibrerite require no drying or airing at high temperatures and will naturally 100% air cure. pH 7, Dilution up to 1:4, More economical – 5 litres of concentrate will produce 25 litres of working solution.

Have you noticed anything different about www.texatherm.com this week? Check out our brand new website and let us know what you think!

After several years of faithful service, we thought it was finally time to tweak our old website and replace it with something slicker and more advanced. Over the past few months we have been busy working behind the scenes. We are pleased to let you know we have now gone live and welcome you to take a look around.

This is an exciting time for the business and we can’t wait to share it with you. We are still the company you know and love, we’ve just got better looking.

There’s tons more additional features on the website including our:

Please have a good look through the website and let us know what you think. We hope you like the fresh new look and the improved navigation that will allow you to find the information you need more quickly and easily.

Many thanks for your ongoing support and we look forward to hearing your thoughts.

Mark Mullane

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